[By NBC-1TV E. H Kim]Osiatis provides its customers with Infrastructure-as-a-Service (IaaS), IT engineering, IT management and consulting - so they can focus on their core competencies and drive IT from a business perspective instead of worrying about technology.

With the growing complexity of today's IT environment, including consumerization and cloud computing, the company needed to make sure its customers could take advantage of infrastructure innovation and achieve maximum performance using existing processes and personnel.

Osiatis implemented the Business Service Management platform from BMC Software (Nasdaq:BMC) to ensure it could meet its four key business goals for customers - quality of service, financial performance, regulatory compliance and security - in a continually evolving IT landscape.

“In order to guarantee high availability of business application, greater user satisfaction and greatly reduced costs, we rely on a set of proprietary processes, our Cloud platform, and the BMC Software suite,” said Philippe Borfiga, assistant manager data center control cockpit at Osiatis.

Jean Luc Dagron, infrastructure, consulting and cloud manager at Osiatis, added, “We are going to find gains in information system performance, and performance means not only the speed of the information system, but also the flexibility and adaptability of the information system, and then of course financial performance, and lastly reliability, which for our clients is an important subject.”