2024.07.14 (일)

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GuestLogix Secures 4-Year Agreement with Leading Asia Pacific Airline, Cathay Pacific and Subsidiary Dragonair in Major Duty-Free Agreement with Inflight Sales Group Hong Kong

[By NBC-1TV H. J Yook]GuestLogix Inc. (TSX:GXI), the leading global provider of onboard retail and payment technology solutions to airlines and the passenger travel industry, has announced an agreement to deploy its onboard retail technology platform fleet-wide including POS handheld devices to manage Cathay Pacific and Dragonair‘s onboard retail operations. The Company’s OnTouch® Analytics platform will also be deployed to improve transparency and optimize onboard store performance. The deal was made in partnership with the region‘s leading duty-free concessionaire, Inflight Sales Group Hong Kong (ISG), as part of a multi-year duty-free program agreement with Cathay Pacific. This win with Cathay Pacific and Dragonair represents GuestLogix’ fourth and fifth airline customer agreements with channel partner ISG, having previously deployed the technology onboard Hong Kong Airlines, Hong Kong Express and Jet Airways.

“This new agreement with Cathay Pacific and Dragonair is the beginning of a tremendous shift for GuestLogix in Asia Pacific,” said Brett Proud, President & CEO of GuestLogix. “Cathay is a brand that is a real pacesetter in the region and is often recognized for its best-in-class onboard experience. Many other large carriers model their onboard operations after Cathay Pacific. And with the addition of Dragonair in this implementation, we have our first large-scale payment processing activity in mainland China.”

Cathay Pacific and Dragonair aircraft will be equipped with GuestLogix' PCI-compliant handheld POS devices to accept major credit cards for the purchase of duty-free items onboard flights to nearly 80 passenger destinations in 29 countries. Implementation of the GuestLogix platform, including OnTouch® Analytics, will raise the level of functionality for Cathay Pacific and its crew, enabling improved customer service and an enhanced onboard performance.

“This agreement with Cathay Pacific demonstrates the value in aligning synergies with a global leader such as GuestLogix,” said Tony Detter, ISG Managing Director. “By combining our expertise, we are able to offer our customers the ultimate solution for their shopping programs and onboard retailing needs. We look forward to continued success in securing new inflight shopping deals together with GuestLogix.”

GuestLogix' onboard retailing solution provides ISG and its customers with POS handheld devices to accept card payments, together with end-to-end retail software and OnTouch® Analytics to operate, control and manage their in-flight retail operations.

“We are thrilled that our focused efforts to penetrate the Asia Pacific region have come to fruition with this major customer win,” said Ilia Kostov, EVP Global Sales, GuestLogix. “This agreement marks an exciting day for GuestLogix as we prepare to deploy our technology onboard one of the most premium brands in the global airline industry. With continued dedication and a strengthened partnership with ISG, we are primed for further expansion within the opportunistic Asia Pacific region.”



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